Legal
Privacy policy
Information we collect
We collect information you provide (name, contact, vehicle details, order preferences) and technical data required to operate the service (logs, approximate location for dispatch, device/browser metadata).
How we use it
Data is used to price, fulfil, and support orders — including coordinating technicians, couriers, and payment providers. We do not sell personal information.
Sharing
We may share limited data with payment processors, logistics partners, and NZ suppliers strictly as needed to complete your order.
Retention
We retain order records for accounting and warranty purposes as required by law and operational policy, then delete or anonymise where appropriate.
Your rights
Under the Privacy Act 2020 you may request access or correction of personal information we hold. Contact us using the details below.
Contact
Privacy requests: open AI support (chat — our team is emailed when needed). Phone 0800 422 179.